Online Cannabis Consultation — video call instead of waiting room

Almost every cannabis clinic in Switzerland now runs by video call. Here's how it works, what you need and where to pay 50 CHF instead of 190 CHF.

TL;DR: Online cannabis consultation = 15–30 min video call with a licensed Swiss doctor plus issuance of the narcotics prescription. Requirements: Swiss residence, valid ID, existing diagnosis, quiet environment, stable connection. External cost ~190 CHF, CannabisClub members 50 CHF flat. Digitally signed or posted prescription — redeemable at any cannabis-carrying pharmacy.

What is an online cannabis consultation?

An online cannabis consultation is a medical appointment by video that ends — where indicated — with an official narcotics prescription. Legally equivalent to an in-person consultation, provided the doctor identifies you securely and documents the history cleanly.

Upsides: no waiting room, no travel, faster slots (1–7 days vs 3–6 weeks in person). Standard for chronic patients in rural regions.

Requirements for the video call

Swiss residence and valid Swiss ID. First identification: photo of the ID + selfie during the call.

Existing diagnosis or at least one meaningful medical report — cannabis is not prescribed without a prior diagnosis.

Current medication list, brief symptom description, preferred preparation (flower/extract/dronabinol) — optional but helpful.

Tech: smartphone or laptop with camera and mic, stable connection, quiet room.

Step by step

1. Book the slot (CannabisClub member area, external via clinic portal).

2. Upload documents: ID, medical reports, medication list. Complete 24 h before.

3. Call: 15–30 min. History, indication discussion, choice of preparation and dose, driving fitness, interactions.

4. Prescription: issued and digitally signed (or A-post) on positive decision. Standard: valid 30 days.

5. Dispensed at the cannabis pharmacy of your choice (see our pharmacy guide).

6. Follow-up: stable therapy = renewal usually digital without full call; adjustment = short consult.

Costs & savings

External cannabis clinics: ~190 CHF for a 15-min first call including prescription, 100–150 CHF follow-up.

CannabisClub members with Swiss residence: 50 CHF flat for first consultation and prescription, digital renewals without a new full call.

Note: consultation fees are normally out of pocket. Reimbursement via basic or supplementary insurance is rare and must be clarified upfront.

FAQ

Can I get a cannabis prescription online in Switzerland?

Yes. Almost all cannabis clinics work by video. The doctor identifies you securely, runs the history and issues an official narcotics prescription where indicated.

Is the online consultation legally equivalent?

Yes — with secure identification, complete history and a licensed doctor. The prescription is identical to an in-person consultation.

How long is an online cannabis consultation?

First: typically 15–30 min. Follow-up: 10–20 min. CannabisClub members get the full slot as a flat-rate benefit.

What does the online consultation cost?

External ~190 CHF for the first call including prescription. At CannabisClub with Swiss residence: 50 CHF flat.

Can I use a digital prescription at any pharmacy?

Yes, at any pharmacy with a narcotics licence that stocks or orders the prescribed strain. Digitally signed prescriptions are increasingly accepted; some pharmacies still ask for the paper original.