Wholesale prices & terms for partners

TL;DR

• Payment: prepay / SEPA / invoice on request.
• Minimum order: varies by category – visible in the Partner area.
• Shipping: discreet, insured, tracked.
• Returns: only on quality issues after CoA comparison.

Payment terms

Default: prepay by bank transfer. For recurring partners, invoice payment is possible after individual review.

Minimum order

Minimum value and quantity vary by product category (flowers, oils, hash, bulk) and are shown per drop in the Partner area.

Shipping

Neutral, discreet and insured shipping. Tracking provided. Country details in the „CBD Shipping Europe" spoke.

Returns & complaints

Complaints handled strictly along the analytics: CoA and return documentation are the reference. Genuine defects lead to replacement or credit.

Payment, retention of title and complaint windows

B2B terms are rarely decided on price but on three points: payment mode, transfer of title and complaint window. First orders normally run on prepayment, because in the cannabis space neither classic trade-credit insurance nor factoring is reliably available. After several drops settled on time, payment terms become an individual conversation.

Complaints about obvious defects — wrong quantity, transport damage, clear deviation from the batch description — must be reported immediately on receipt, with photos and batch number. This duty to notify matches Swiss commercial practice (Art. 201 CO) and protects both sides: the later the report, the less it can be established whether the deviation arose at the supplier, in transit or at the recipient.

• First order: prepayment, individual terms afterwards
• Defect notice immediately on receipt with photo and batch number
• Retention of title until full payment
• Jurisdiction and governing law: Switzerland

Packaging, storage and shelf life as contract elements

Bulk goods ship in odour-proof, light-tight containers. On receipt, storage responsibility moves to the partner: cool, dark, 55–62 % relative humidity. Storage that is too dry destroys terpenes and makes flower brittle; too humid risks mould — both defects that can no longer be attributed to the supplier.

For every batch we document harvest date and recommended use-by window. Carried into the partner's inventory system, those fields enable first-expired-first-out rotation instead of gut feel — the fastest lever against write-offs in CBD trading.

Returns and warranty in a B2B context

In business-to-business trade there is no right of withdrawal as in consumer sales. Returns exist for defects only, not for mis-purchases or changed demand. That is why we recommend sample packs: they cost little and replace the option to return with a decision made on complete information.

FAQ